Today in this Guide we will learn about How to File Complaint against Flipkart in Consumer Court. As everyone knows, Flipkart is the largest e-commerce platform in India, which offers a wide range of electronics, fashion, household, hygiene products and other products. Although people like this app a lot and its popularity is also very high. But somewhere, some customers also have complaints about its services. And most of the customers remain complaining that if they order any product then it takes at least 5 to 7 days for its delivery and sometimes the product gets canceled automatically, so due to this people have to face so many problems.

If the consumer receives a wrong product or a damaged product, the consumer can file a complaint in these three ways.

  • you can file a complaint through customer care.
  • Complaints can also be registered to the Senior Grievance Officer.
  • Government websites which include consumer courts can file a complaint there also.

How to File a complaint with Flipkart customer care ?

First of all, the consumer has to call the customer care team of Flipkart. Simply two methods have been provided.

  1. The customer can lodge a complaint on Flipkart’s app or through its website.
  2. Or the customer can lodge a complaint through Twitter or Facebook.

And after that the customer care team resolves your problem. But if a lot of time has passed and there is no response from the Flipkart customer care or the customer is not satisfied with the resolution provided by the Flipkart customer care team, then in that case the customer should proceed to the next stage. Where the customer will have to contact the Senior Grievance Officer of Flipkart.

As we all know, Flipkart’s Grievance Redressal Mechanism is made on Flipkart’s app.

  • First you will have to contact Flipkart customer care.
  • But if customers are not satisfied or the grievance is not resolved on time, then they can contact to Senior Grievance Officer. Below are the Flipkart Senior Grievance Officer –

Mr. Shremanth M
Designation: Senior Manager
Flipkart Internet Pvt Ltd Block B (Begonia),
8th Floor Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District, Karnataka : 560103, India
Contact no. : 044-45614700

And here also two options are available to the consumer.

But if the customer wants to lodge a complaint then he will have to process it step by step. If the customer wants to file a complaint directly in the consumer court, then this will not be possible.

How to File Complaint Against Flipkart in Consumer Court

If the customer wants to file a complaint then he will consult a lawyer to get the complaint registered with Consumer Court or Can Send the Legal Notice Directly to Company

These are some of the steps that a consumer will have to follow while filing a complaint in the consumer court Online.

Step 1 – The customer will have to file the complaint with E-Dakhil web portal.
Step 2 – You can checkout our this Detailed Video Here How to File Complaint Against Flipkart with EDakhil Portal

Charges or Fee Regarding the Complaint Against Flipkart in Consumer Court

Cost or Charges are totally depend on Value of the Product. if you file the Complaint under District Consumer Court then up to 5 Lakh Rupees there is no Govt Fee. You need to born only Lawyer Professional Charges or if you file yourself then Its Free of Cost.

So Hope you like this Guide on How to File Complaint Against Flipkart in Consumer Court. If you are looking for Professional Help then you can Contact to MyOnlineCA anytime.